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Customer service automation startup Lang lands $15M
The customer experience is one of the most important focus areas for businesses. According to PwC, among all customers, 73% point to experience as an important factor in their purchasing decisions, behind price and product quality. But the pandemic increased the workload of support teams, making it more difficult to hire customer service agents and […]
Verizon’s +Play is the first to bundle Netflix and Paramount+ with Showtime
Verizon announced Thursday a new streaming bundle through its +Play subscription-aggregation hub that will combine Netflix’s premium plan and Paramount’s upcoming merged streaming service, Paramount+ with Showtime. This marks the first time that rivals Netflix and Paramount+ have been offered in a bundle together. The limited-time deal will cost $25.99 per month– a 19% discount […]
Verizon’s +Play is the first to bundle Netflix and Paramount+ with Showtime by Lauren Forristal originally published on TechCrunch
Tesla workers in New York launch a union campaign
A group of Tesla workers in Buffalo, New York emailed CEO Elon Musk on Tuesday to announce their intent to unionize. Collectively named Tesla Workers United, the group hopes to form the first ever union at the electric vehicle company. Many of the employees at Tesla’s Buffalo plant label data as part of the automaker’s […]
Tesla workers in New York launch a union campaign by Amanda Silberling originally published on TechCrunch
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