January 18, 2026

Web and Technology News

El Real Madrid se asegura a Orange como socio oficial de telecomunicaciones

El Real Madrid no ha tardado en asociarse con el recientemente creado operador Masorange, la joint venture resultante de la fusión de Orange y MásMóvil: el club de fútbol madrileño ha firmado un acuerdo con la marca estrella de e…

Is your IT service management strategy empowering your employees or getting in their way?

Most workdays are already busy without the disruption of IT malfunctions. IT Service Management (ITSM) systems are designed precisely to minimize these interruptions, turning potential inconveniences into non-events so the day ca…

Why genAI is the force multiplier you need for effective IT service management

Enough has been said about generative AI and its capabilities to support and transform business operations, from personalizing customer and employee service to predictive analytics. It’s no wonder more organizations today are imp…

Freshworks’ annual benchmark report outlines key trends evolving IT service management

Today’s hyper-competitive business landscape demands businesses to do more with less. These expectations are compounded by the advent of generative AI alongside the growth of software-as-a-solution (SaaS) platforms.

Armed …

Los CIO deben reconsiderar el riesgo de concentración en ‘cloud’ tras el incidente de CrowdStrike

La caída de sistemas global causada por un fallo en la actualización de contenido de la plataforma de seguridad de CrowdStrike y que afectó hace unos días a millones de dispositivos con sistema Windows de Microsoft puso a múltipl…

Less is more: le strategie dei CIO per ridurre i costi e continuare a investire

C’è un ruolo molto importante che il CIO può giocare oggi nella sua azienda: guidare le strategie di riduzione di costi. I CIO che definiscono un linguaggio comune e un approccio strutturato alla gestione della spesa all’interno …